The Advanced Diploma in Reception and Front Office Services (awarded by City & Guilds UK) is for candidates who wish to gain experience in reception services and extend their departmental knowledge of planning, monitoring and supervising staff and physical resources, handling accounts and transactions.

Candidates are required to demonstrate their supervisory skills, both knowledge-based and practically, in order to fulfill the requirements of assessments.

This certification is recognised by 95% of universities in the UK, thus providing candidates with the opportunity to pursue their Degree in Hospitality Management in the UK.

Programme Details

INTAKE DATES*: 14 August 2017, January 2018

DURATION OF PROGRAMME: Nine (9) months

  • 7 months classroom learning
  • 2 months full-time practical training in a full-service hotel


PROGRAMME FEES: RM10,229.00 (all-in fee)

ASSESSMENTS: Practical assignments & Externally set (UK) question papers

SCHOLARSHIPS AND/OR LOANS ARE AVAILABLE! CONTACT US NOW FOR MORE INFO. 

*Subject to change

Going Forward
Upon successful completion of the programme, candidates are guaranteed job placements within the hotel industry.

 

Candidates are also able to further their studies in Hospitality Management/a similar field of study in various universities like

  • IMI 3+0 Bachelor of Arts International Hotel and Tourism Management at KDU College
  • BA Degree in Hospitality Management at Business and Hotel Management School – Luzern Switzerland
  • BSc (Hons) International Tourism & Hospitality Management at Segi University
  • Bachelor of Arts (Hons) Business Management (3+0), UOG at Segi University
  • Bachelor of International Business at Olympia College
Classes Offered
  • English for Hotel and Food & Beverage Management
  • Maintain a healthy, safe and secure working environment
  • Supervise customer service
  • Supervise staff training
  • Principles of supervising and leading teams
  • Resource management in the front office area
  • Supervise front office operations
  • Supervise cash handling operations
Minimum Requirements
  • Min. age: 17 years old
  • Possess basic level of English proficiency
  • Willingness to learn and work in the service industry